What are Small Robots?
Robots are on the rise.
Whether it’s chat bots becoming personal healthcare assistants, or precision agricultural machines taking over where economies of scale are breaking down, robots signal a world that is more efficient, more exact and more quantifiable.
But do they work for you?
Building intelligence from scratch means also building experiences that make this intelligence usable, friendly and trustworthy.
And that is where we come in.
Chat bots are the start of something amazing. They break down traditional interfaces into conversations, and make engagement simple. However in reality, most chat bots are limited by basic logic tree behaviour, and most conversations are not crafted, but an afterthought.
Creating an authentic conversation is challenging, and needs the craft of a writer and a psychologist to make it happen. It needs sophisticated neuro-testing to make sure it works.
When you buy something from a shop, you can just ask for it. Why shouldn’t you be able to do the same online, or on your phone?
We can help you move from the world of digital shops to digital personal shoppers.
Robotic service design
Sometimes, technology just isn’t enough. You need to understand how to make people want it. You need to see how it fits into your entire customers experience.
We create complete end-to-end robotic services that work with your brand’s existing communications touchpoints.
Designing services that make sense for your business – and your customer.